Job Description:
1.To provide administrative assistance to the CAM Department which includes but not limited to:
a. Assist CAM/Manager for presentation set up including preparing presentation material, reserving meeting room and equipment, arranging transportation means, etc.
b. Preparing quotation in a way necessary to conform to the standard practices and assist in RFQ.
c. Assist the department and CAMs in different kinds of filing.
2.To assist the CAMs as the "Backup" in handling customer inquiries, bidding requests, and co-ordinate with the Customer Service teams & Operations teams from different products to resolve problems.
3.To prepare cargo tracking report for designated account when required, checking shipment status for reporting using E.CMS, CFIT, E.XPO, etc.; assist in maintaining the SISW system for designated account.
4.To assist the Manager/CAMs in consolidating, reviewing, and generating weekly, monthly, and quarterly reports for designed account for various purposes.
5.To assist the CAMs in performing customer service reviews, customer satisfaction surveys, and making analysis for the designated account.
6.To meet customers with Manager & CAM whenever required.
7.To assist the CAMs in handling some of the offshore shipments, coordinate with different Far East and other origin offices to perform and meet the Corporate Account different requirement.
8.To assist in providing and updating product information, market information, and competitors information.

The Qualification,
1.University graduate preferred, or college or above with 3- 5 years working experience in freight forwarding industry.
2.Fluent in written and spoken English.
3.Excellent communication and interpersonal skills, very customer minded and detail oriented.
4.General PC knowledge dealing with e-mail and Windows applications.
5.Mandarin is an advantage.

Contact email:szhr@sunway-logistics.com